Smart self-service scales on the radar for future grocery stores
I think this is cutting edge. Useful ? Certainly, yes. Profitable ? Well, I'm not sure how much grocery stores would be willing to pay for this feature. But again, I'm not a big self-service guy when it comes to grocery-shopping, primarily because most often I cannot get it to work upto satisfaction and ease. I have to call somebody. Plus, I think entire grocery shopping should be done online, although I still end up visiting the store at least every week, because we're not there yet. Also, I don't see big lines in the self service stations which means the idea still hasn't taken off big. I do see value for grocery stores to go self-service or even enforce them for their customers - saves labor, time and money.
So, I guess grocery stores still need to do a better job in selling their self-service lines rather than labored billing lines. Maybe offer a discount for a while? or some free coupons ?. On the flip side, these smart scales that are being researched on are a good idea and may make things easier for the consumers to check out faster and easier. Adoption period ? Not very near, IMO...let's see...The question is - when would you be ready to pick a grocery store over another because it has a smart self-service scale and makes checkout easier ?
Labels: Geeks are sexy